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--- title: References - How to collect call info titleSuffix: Azure Communication Services - Troubleshooting Guide description: Learn how to collect call info. author: sloanster ms.author: micahvivion services: azure-communication-services ms.date: 05/22/2024 ms.topic: troubleshooting ms.service: azure-communication-services ms.subservice: calling --- # How to collect call info [!INCLUDE [Retirement and breaking changes](../../../../includes/acs-retirement-breakingchange-callout.md)] When you report an issue, providing important call information can help us quickly locate the problematic area and gain a deeper understanding of the issue. * ACS resource ID * call ID * participant ID ## How to get ACS resource ID You can get this information from [https://portal.azure.com](https://portal.azure.com). :::image type="content" source="./media/get-azure-communication-services-resource-id.png" alt-text="Screenshot of getting ACS resource ID." lightbox="./media/get-azure-communication-services-resource-id.png"::: ## How to get call ID and participant ID The participant ID is important when there are multiple users in the same call. ```typescript // call ID call.id // local participant ID call.info.participantId ```