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title description author ms.date ms.topic ms.update-cycle ms.author ms.service ms.custom
Common Issues - Credentials Resource Troubleshoot Azure credential resource errors in Azure CycleCloud, including invalid account credentials during staging. adriankjohnson 06/19/2026 troubleshooting-problem-resolution 3650-days adjohnso azure-cyclecloud compute-evergreen
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--- title: Common Issues - Credentials Resource description: Troubleshoot Azure credential resource errors in Azure CycleCloud, including invalid account credentials during staging. author: adriankjohnson ms.date: 06/19/2026 ms.topic: troubleshooting-problem-resolution ms.update-cycle: 3650-days ms.author: adjohnso ms.service: azure-cyclecloud ms.custom: compute-evergreen --- # Common issues: Azure Credentials Resources ## Possible error messages - `Staging resources (Azure account credentials are not valid)` - `Staging resources (No JSON object could be decoded)` ## Resolution Verify that the service principal you configured for Azure CycleCloud is valid. This error occurs if the secret for the service principal expires. To resolve this issue, update the expired secret for the service principal in the Azure portal. Then, update the secret for the credential in CycleCloud by selecting the **gear** icon at the bottom of the Clusters page and editing the appropriate credential. To reset the service principal's secret: ```azurecli-interactive az ad sp credential reset --name "0000000000-0000-0000-0000-00000000" --years 2 --password {Application Secret} --credential-description "My New Credential" ``` ## More information For more information on Azure CLI operations with service principals, see [Service Principals](/cli/azure/ad/sp?view=azure-cli-latest&preserve-view=true).
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